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App designed to resolve conflicts regarding child support payment

Child support payments can be a source of major conflict between divorced parents. A new app called SupportPay, developed by a startup company, can help divorced parents in Washington and across the country resolve their child support pay conflicts.

Most conflicts in child support payments are related to miscellaneous payments, such as extracurricular activities and medical expenses, which are required to be shared between parents. However, in many cases there is no proof of payment or such proof is not maintained by the custodial parent. This may create disagreements between the custodial and the non-custodial parents.

SupportPay will help the parents track and document every child support payment. This will ensure that the payments made are used for the benefit of the child and not misappropriated by the ex-spouse. Proof of expense and payment can be shared between the parents immediately on the app. This helps diminish mistrust between divorced couples.

This app won first prize at the JPMorgan Chase and the Center for Financial Services Innovation's Financial Solution's Lab competition. The app has a free version, and will also have a premium version with a price of $9.99 per month starting in July of 2015. Premium members will have the additional benefit of tracking and saving payment histories.

The app was designed by a single mother who was herself victim of constant acrimony between her parents for child support payments. She quit a six-figure salary job at Silicon Valley to design this app. She has personally experienced the trauma a child can go through if the parents constantly bicker over child support payments, and she hopes that this app will help families better manage their finances so that children of divorced parents are not victims of such trauma.

Source: Forbes.com, "Will this App Obliterate Child Support Conflict?," Emma Johnson, June 11, 2015

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